Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 5-7 business days tracking information to become available.
Other Questions?
Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.
Customer Service Email: service@myphotoboxer.co.uk
Celebrate your unique bond and keep your loved ones close to your hand with our gorgeous Personalized Birthstone Ring. Featuring a highly trendy and romantic twin stone design layout, this beautiful fashion ring can be custom ordered with two distinct colorful birthstones side by side to beautifully symbolize two souls intertwining. The centerpiece showcases a stunning contrast of crystal shapes, pairing a crisp rectangle step cut stone elegantly with a smooth teardrop pear cut gem. It allows you to select personal birth months for yourself and a partner, two children, or a lifelong best friend, making it an exceptionally meaningful tailored heirloom.
This beautifully crafted custom ring balances contemporary style trends with a timeless everyday luxury aesthetic. The continuous smooth polished golden band flows seamlessly into secure protective prongs that hold each glistening custom crystal firmly in place while maximizing light reflection from every angle. Its sleek minimalist band profile makes it incredibly comfortable for daily wear, allowing it to layer beautifully with other stacking rings or shine brilliantly as an independent statement accessory. It serves as an incredibly thoughtful, romantic, and emotionally touching gift choice for milestone anniversaries, Mother's Day, birthdays, or special holiday surprises.
Key Product Benefits
Trendy Twin Stone Design Layout
Showcases a beautiful dual crystal design format that represents the romantic blending of two unique lives or personal stories.
Custom Two Birthstone Selection
Allows you to personalize the ring by selecting two distinct birth month gemstone crystals to represent partners family members or children.
Contrast Geometric Crystal Cuts
Features an elegant pairing of a sharp rectangular emerald cut gem alongside a soft teardrop pear cut stone to create immediate visual interest.
Elegant Polished Golden Band
Designed with a smooth radiant golden finish that drapes comfortably around the finger while offering an effortless luxury look for any outfit.
Thoughtful Sentimental Birthday Gift Idea
An exceptional and highly personal custom jewelry surprise designed to delight a girlfriend spouse mom or best friend on a celebration date.
This item cannot be returned unless it is defective or damaged.
This item cannot be modified once payment has been completed.
This item is covered by our 90-DAY RETURN policy.
Devoluciones los 90 días
90 DAYS Return/Exchange Policy
We support a 90-day return policy, if you purchase an warranty, you can extend this period to 180 days
Return & Exchange Service Procedure
STEP 1 Contact Customer Service and Request Return Detail. Email: service@namenecklace.com
STEP 2 Customer will receive an email notification once your request is approved.
STEP 3 The customer packs the package and sends it.
STEP 4 Get Refund or Replacement after we receive the products.
FULL COVERAGE Return/Exchange Policy
The following reasons are covered by our 90 day FULL COVERAGE Return/Exchange Policy. (We will be responsible for the return postage fees and replacement fees)
1. The product customization information does not match or an error in customization.
2. We sent the wrong order or item(s), you received any broken items, or the quality of the products you received is poor/defective.
3. Unclear pictures rendering or lettering
4. Wrong or mismatched size.
NO RETURN & EXCHANGE
The following reasons are NOT covered by our 90 day return policy. We are not liable for these issues.
1. Products that exceed the return processing time limit (90 days after the order is signed).
2. The non-quality issue for personalized products.
3. Product damaged by misuse, mishandling, or poor maintenance.
4. Items that have been washed, worn, or soiled and damaged resulting from customer's handling. For safety and hygiene reasons, personal items such as underwear, swimwear, socks, etc.
5. Chose the wrong size for the product.
6. Personal Reasons due to personal taste, change of mind etc.
7. Partial returns or exchange of products from a set item is not acceptable.
Precautions for return and exchange
1. Items that are being returned should be new and unworn. They should be kept in its original condition in which you received them in.
2. Coupon codes expires after use and cannot be restored after return.
3. For personalized products, if you need to cancel or replace the product or replace the personalized content, you will have to pay 30% of the product price as the customization fee. (Special note: Even if you contact us immediately after placing the order to cancel/modify the order, we will charge the corresponding production fee because the customized product will be produced immediately once the order is placed in order to ensure a timely production and delivery. Thanks for you understanding.)
4. We reserve the right to make any changes to this policy at any time. Notification of any changes will be posted on this page. If you have any questions about cancellations or any of our other policies, please contact our customer service.
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