Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 5-7 business days tracking information to become available.
Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.
Custom jewelry allows people to express their love and personality distinctively through the special images, imprints and symbols. With a basic blank-surface piece, everybody could be a magic designer-turn it to be any style they want: elegant/youthful/stylish/vintage/punk/sweet/casual. Customize your unique piece to remember some special moments!
Your order will be handled as soon as we receive the customization details, and it will be shipped out within 1-3 days! Please do not hesitate to contact us if you need any help. We will definitely assist you with our rich experience!