Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 5-7 business days tracking information to become available.
Other Questions?
Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.
Customer Service Email: service@myphotoboxer.co.uk
🎭 Acrylic Mirror Mask for Surreal Photos: This head-mounted reflective mask is a must-have for stag do accessories men and hen party accessories alike, creating mind-bending visual illusions. Wear it for selfies, group shots, or art projects. The mirrored surface reflects your surroundings, making your face "disappear" into the background. Perfect for hen do masks of groom or as a quirky addition to hen do games, while also serving as striking mirror masks for any creative photoshoot
🥳 Head-mounted Photo Prop for Parties & Events: Strap it on for Halloween, costume parties, or festivals. This lightweight acrylic fits most head sizes with an adjustable elastic band – ideal party accessories for adults looking for funny costumes or unique masks costume options. Whether it’s a stag do accessories men need or a bride’s secret weapon for hen do games. Also works brilliantly as personalised face masks when customized
🎬 Creative Visual Illusion Mask for Social Media: A unique prop for influencers and creatives, easily adaptable as photo face masks personalised with your own details. From hen party accessories to stag do accessories men, these mirror masks double as personalised face masks for funny costumes, ensuring your hen do masks of groom or party accessories for adults stand out in every masks costume lineup
🤳 Durable 20x20cm Acrylic with Soft Edges: Made from shatter-resistant acrylic with rounded corners for safety. The mirrored surface is scratch-resistant and easy to wipe clean. Comes with a comfortable, adjustable headband
🔥 Compact & Lightweight for Travel: Fits in a small bag or a laptop case. A brilliant gift for photographers, vloggers, or anyone who loves weird, wonderful, and slightly unsettling party props.
This item cannot be returned unless it is defective or damaged.
This item cannot be modified once payment has been completed.
This item is covered by our 90-DAY RETURN policy.
Devoluciones los 90 días
90 DAYS Return/Exchange Policy
We support a 90-day return policy, if you purchase an warranty, you can extend this period to 180 days
Return & Exchange Service Procedure
STEP 1 Contact Customer Service and Request Return Detail. Email: service@namenecklace.com
STEP 2 Customer will receive an email notification once your request is approved.
STEP 3 The customer packs the package and sends it.
STEP 4 Get Refund or Replacement after we receive the products.
FULL COVERAGE Return/Exchange Policy
The following reasons are covered by our 90 day FULL COVERAGE Return/Exchange Policy. (We will be responsible for the return postage fees and replacement fees)
1. The product customization information does not match or an error in customization.
2. We sent the wrong order or item(s), you received any broken items, or the quality of the products you received is poor/defective.
3. Unclear pictures rendering or lettering
4. Wrong or mismatched size.
NO RETURN & EXCHANGE
The following reasons are NOT covered by our 90 day return policy. We are not liable for these issues.
1. Products that exceed the return processing time limit (90 days after the order is signed).
2. The non-quality issue for personalized products.
3. Product damaged by misuse, mishandling, or poor maintenance.
4. Items that have been washed, worn, or soiled and damaged resulting from customer's handling. For safety and hygiene reasons, personal items such as underwear, swimwear, socks, etc.
5. Chose the wrong size for the product.
6. Personal Reasons due to personal taste, change of mind etc.
7. Partial returns or exchange of products from a set item is not acceptable.
Precautions for return and exchange
1. Items that are being returned should be new and unworn. They should be kept in its original condition in which you received them in.
2. Coupon codes expires after use and cannot be restored after return.
3. For personalized products, if you need to cancel or replace the product or replace the personalized content, you will have to pay 30% of the product price as the customization fee. (Special note: Even if you contact us immediately after placing the order to cancel/modify the order, we will charge the corresponding production fee because the customized product will be produced immediately once the order is placed in order to ensure a timely production and delivery. Thanks for you understanding.)
4. We reserve the right to make any changes to this policy at any time. Notification of any changes will be posted on this page. If you have any questions about cancellations or any of our other policies, please contact our customer service.
