After the payment was processed completed, the status of your order will show "Processing", and will not change again until your order is "Shipped". If it shows as Pending, please contact our Customer Service Representatives via live chat or click Submit a Ticket for assistance.
In an effort to improve the speed of package delivery, our manufacturing facility will be upgraded from Feb 1 to Feb 10, 2019. During the period, NO orders will be shipped, but all orders over $50 will be qualified for 'A Free Gift' (find the offer at shopping cart). We will resume shipping of all orders on Feb 11, 2019.