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      • Where is my order?

      Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 3-5 business days tracking information to become available.

      Other Questions?

      Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

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E-mail:service@namenecklace.com

Address: Room D,10/F, Tower A ,Billion Centre, 1 Wang Kwong Road, Kowloon Bay, Kowloon, HongKong